3/28/2023 0 Comments Dymo stamps endicia![]() ![]() Labels sometimes misfeed or jam in the printer, and sometimes, postage is printed from the wrong paper tray. If there is no Delivery Confirmation for such a label, it will not be eligible for a refund. The special easy-to-peel backing on label sheets does not hold ink and the postage printed on it will not scan. Avoid Re-using Label SheetsĪ large percentage of the ineligible refund requests we receive are caused by postage printed on the used part of a label sheet. Always use Delivery Confirmation – it’s free for most mail classes and only $0.23 for Package Services. ![]() This means you can get a refund even if your mailpiece doesn't print if you reprint the same label on the same day. Our Delivery Confirmation, Signature Confirmation, and Priority Mail Express labels are a security net, because they can be refunded by electronic audit. postage is punishable under the criminal laws of the United States. Warning-The filing of false, fictitious, or fraudulent refund requests for the return of U.S. We will send you an email message when the postage is refunded. The refunded postage will be added to your postage balance in your Endicia account. We will do our best to obtain the refund for you and will process your request within the guidelines required by the USPS. Furthermore, mailpieces that have been in the mailstream (for example, postmarked, stamped, returned by the USPS) will NOT be refunded. USPS does not allow physical proof refunds on labels that are photocopied or appear to be photocopied. ![]() No cut-corner-label or envelope consisting only of the indicia-will be approved for refund. The unused labels must NOT be removed from the mailpiece once applied. When an unused label is affixed to a mailpiece, the refund request must be submitted with the entire envelope or wrapper. Please do not cross-out or write over the indicia barcode. The original mailpiece must have the indicia barcode and destination address intact. If your refund requires physical submission, the Web page informs you, and you must send the item to us.įor physical submissions, the entire original-the entire label, wrapper, box, or envelope including the postage indicium printed legibly, completely, and without fading or smudging-must be enclosed with your refund request form printed from our Web site. This process automatically determines if your refund qualifies electronically. from the Postage menu, or by logging in from the Endicia Home page. You can easily reach this page using DAZzle by selecting Refund Request.
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